Lifetime Warranty
Lifetime Warranty
At Autoluxe, we are committed to delivering premium-quality neoprene seat covers built for long-term durability, comfort, and protection. Because of the confidence we have in our materials and craftsmanship, all Autoluxe seat covers are backed by a Lifetime Warranty against manufacturing defects.
We stand behind the quality of every product we produce and are dedicated to ensuring customer satisfaction.
What’s Covered
Our Lifetime Warranty covers defects in materials and workmanship under normal use.
If your product experiences an issue caused by a manufacturing fault, we may, at our discretion:
- Repair the product
- Replace the product
- Provide an appropriate solution based on the claim assessment
Examples of covered issues may include:
- Manufacturing defects identified upon delivery
- Incorrect fitment due to production error
- Faults in stitching, materials, or construction
All warranty claims are reviewed individually and assessed on a case-by-case basis.
Warranty Eligibility
This warranty applies only to:
- The original purchaser
- The original product purchased
- The original vehicle the product was designed for
Proof of purchase is required for all warranty claims.
Please note that the warranty is non-transferable.
What’s Not Covered
While Autoluxe products are designed for durability and everyday use, the warranty does not cover damage resulting from external factors, misuse, or normal aging.
The warranty does not cover:
- Improper installation or misuse
- Product modifications or alterations
- Damage caused by harsh treatment or abrasive conditions
- Improper cleaning methods or chemical exposure
- Vehicle accidents or negligence
- Damage caused by pets or sharp objects
- Fire, flooding, natural disasters, or other external events
- Normal wear and tear over time
Natural fading, material softening, and slight colour variations that may occur with age and use are also not considered manufacturing defects.
Submitting a Warranty Claim
If you believe your product may qualify for a warranty claim, please contact our support team with your order details and photos of the issue.
Email: support@autoluxe.au
Our team will review your claim and respond as soon as possible with the next steps.